Refund policy

REFUND & RETURN POLICY

We stand behind every piece we send. We're not a faceless corporation churning out junk — every order matters here.

If something arrives damaged, defective, or wrong — we'll make it right. No 47-step return portal. No corporate runaround.

You have 30 days from delivery to flag any issue.

✅ Item arrived damaged

✅ Item arrived defective (print errors, fabric flaws, etc.)

✅ Wrong item shipped (different design, size, or color than ordered)

Because every Fueled by Frida item is made-to-order through our print-on-demand process, we cannot accept returns for:

❌ "I changed my mind"

❌ Wrong size ordered (please use our size chart carefully before ordering)

❌ Item used, washed, or worn

Print-on-demand means we don't hold inventory — every piece is made specifically for you. We can't restock or resell returned items.

HOW TO REQUEST A REFUND OR REPLACEMENT

1. Email hello@fueledbyfrida.com within 30 days of delivery

2. Include your order number and a photo of the issue

3. We'll review and respond within 1–2 business days

4. Approved returns receive a replacement OR full refund — your choice

Approved refunds are processed to your original payment method within 5–10 business days. The exact timing depends on your bank or card issuer.

Need to cancel an order? Email us within 24 hours of placing it. Once production has started, we cannot cancel.

Email hello@fueledbyfrida.com — Frida personally reads every message.

This policy is subject to change, but we'll always keep it fair. Last updated: November 2025.